Here you will find frequently asked questions about housing issues.

Do I need to pay Council Tax if I rent?

Yes, you will still need to pay council tax if you rent.  Council tax pays for public services like local policing and rubbish collection.  For more information on paying council tax, including if you need help paying council tax:

Visit the "Council Tax" section in myUKinfo.

Can I receive help paying my housing bills and my council tax?

If you are working and on low income you may be eligible to receive financial help paying for your mortgage, you rent or your council tax. 

For more information on financial help with your home:

Visit the "Buying" section in myUKinfo.

For more information on financial help paying rent:

Visit the "Renting" section in myUKinfo.

For more information on financial help paying council tax:

Visit the "Council Tax" section in myUKinfo.

For more information on financial help paying your utilites:

Visit the "Utilities" section in myUKinfo.

What is a tenancy agreement?

A tenancy agreement is a legal agreement in writing that outlines the rights and responsibilities of a landlord and tenant. It will contain information about the length of the agreement, the amount of rent payable, and what is and isn't allowed in the property, such as pets.  For more information about tenency agreements:

Visit the DirectGov website: Private rent and tenancies.

Where can I go if I find myself evicted and/or homeless?

For information on what to do if you lose your apartment or home:

Visit the "Homelessness" section in myUKinfo.

What do I do about noisy/disruptive neighbours?

If you are having problems with your neighbours:

Visit the "Neighbourhood Problems" section in myUKinfo.